Support in Emergency and Crisis Situations – send an email to counsel@ruk.cuni.cz

Document and legal issues – send an email to your embassy or consulate

In need of non-life-threatening medical assistance, more information can be found in the following sections or web pages:

• Medical Care 
• Health Insurance 
• Psychological Assistance at Faculty of Social Sciences & Charles University
• Emergency services outside of Charles University
• Downloadable leaflet of Psychological assistance, Crisis Intervention & List of therapists in Prague
• Additional information regarding emergency and crisis situations can be found here

The "Don't Panic!" app (CZ Nepanikař) provides free psychological first aid. It includes modules for: depression, anxiety/panic, self-harm, suicidal thoughts, my records, eating disorders and contacts for professional help.

The app is available in 11 languages and can be downloaded via the following links:

• Android (Google Play) App „Nepanikař“ (choose language after download)
• Apple (App Store) App "Don't panic"

The Záchranka app is a mobile application for the Czech Republic that connects users directly with emergency services (155 emergency line) and the Mountain Rescue Service. It provides an emergency button to send your exact location, a locator for nearby points of interest like AEDs and pharmacies, a first aid guide, and public warnings for local emergencies. The app also supports video transmission to provide live visuals to rescuers.

The app can be downloaded via the following links:

• Android (Google Play) link
• Apple (App Store) link